Questback Survey Questionnaire

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Scope survey on remote benefits assessments

and looking for work during lockdown


Thank you for taking the time to respond to this survey. We would like to hear from disabled people who have had a benefit assessment or who have been looking for work during the coronavirus lockdown.

In March, the Department for Work and Pensions (DWP) suspended face-to-face benefits assessments in response to the lockdown. Since then, the DWP has carried out remote assessments, including over the phone.

We particularly want to understand disabled people’s experiences of telephone-based assessments.

We also want to understand disabled people’s experiences of looking for work during the pandemic.

We will use this survey to help inform Scope’s influencing and campaigning on benefits and employment over the autumn.

Survey responses are anonymous. You do not need to share your personal details unless you wish to do so. If we use a quote from your response it will not contain any identifying information and will not be attributed to you.