How the panel works

Signing up

Scope are committed to giving disabled people a chance to have their say and use their expertise. Your insights help us create and improve our services, advice and campaigns. By taking part, you’re helping Scope as we seek equality for disabled people.

You can sign up as a panellist if you identify as disabled, or you are the parent or carer of a disabled child. All panellists have to fill out a registration form when you sign up, which makes sure we contact you for the right projects. If you haven't signed up, the registration form is on the Home page.


Finding research projects

You have complete control over which research projects you sign up for. There are no minimum time commitments, and you can get involved as much or as little as you like. Some projects are quick (like completing a survey) and some projects will take more time (like a focus group).

There are two places where projects are posted. The Projects List is where surveys are posted, along with other projects that you’ve been invited to.

The Research forum is where we discuss future projects. These are generally projects like one to one testing, interviews and focus groups. If you’re interested in a project, reply to the post.

You can apply for as many projects as you are interested in. However, you may not always be chosen to take part. We sometimes have to listen to different participants, to allow everyone a fair chance. You will be chosen whenever possible, so keep applying to projects that interest you!


Taking part

Most of our research projects can be done from your own home, like completing a survey or taking part in an online focus group.

There are also face to face sessions where you can attend in person (although all face to face sessions are currently paused due to the coronavirus pandemic). We’ll pay reasonable travel expenses and can help arrange travel.

We’re committed to making our Research Panel as accessible as possible. For all our projects, we make reasonable adjustments for panellists so you feel comfortable. If you have any questions or concerns about accessibility, please contact us.


Changing or cancelling a session

We understand that your situation can change at short notice, or that there may be days when you don’t feel well enough to take part. If possible, please let us know if you are unable to attend a session as soon as you can.

There is no penalty for missing a session. Your health and wellbeing always take priority.


Your responses

Everything you say is confidential, and will only be seen by Scope’s research team. If we use things you say to us in a report or in our campaigns, it will be anonymised unless you have given consent. The Research Panel follows the Market Research Society (MRS) code of conduct.

We never pass on your private information or contact details to anyone outside of Scope’s research team.


Reward points and vouchers

Your time is valuable, so some projects have reward points as a thank you. You can redeem your reward points to claim eGift vouchers.

Our rewards may vary for each project, but we generally offer:

  • 30 to 40 points for taking part in a focus group
  • 15 to 30 points for a phone interview or testing session
  • 5 to 15 points for a survey

1 point always equals £1.

The eGift vouchers can be used online or in store at Amazon, Tesco, Argos, Marks and Spencer, and many more shops. These won’t affect any benefits that you might receive.


Updating your profile

We match panellists to projects based on their profile information. For example, if we’re interested in hearing from panellists who are students, we will contact panellists who have said ‘Yes’ to being a full-time or part-time student.

To make sure you hear about relevant projects, update your profile by going to the My profile page. Make sure you press ‘Save Changes’ to confirm the changes to your profile.

If you upload a profile picture, make sure that it’s smaller than 5MB and smaller than 2048 pixels. You may need to reduce the height and width of your image so that it’s smaller than 2048 pixels.


Leaving the Panel

You can stop being a panellist at any time. Contact us and we'll close your account and remove all your data within 72 hours.


Safeguarding

Scope takes safeguarding seriously. If you are concerned for your or someone else's safety at any time, please contact us and give us as much detail as you can. A member of the Panel team will take action.

On the Research forum, moderators may need to intervene to safeguard participants within the hours of 9am to 5pm Monday to Friday. Any safety concerns will be raised individually with panellists. If you are concerned for your or someone else’s safety at any time please report the post and the moderators will intervene.