How the panel works

This is a new model for our research panel, aimed at giving you as much control as possible. If you have any questions or problems, contact us and let us know.

Finding research projects

You have complete control over which research projects you sign up for. There are no minimum time commitments and you can get involved as much or as little as you like.

Check the research forum to see what is available. If you’re interested in a project, reply to the post to tell us you’re interested. If you’re chosen, we’ll email you to arrange a date and time for the session. Once you’re booked in, we’ll add the details to your to do list.

Accessing the sessions

Some of our research projects involve phone or Skype interviews, online focus groups or quick surveys, all of which can be done from your own home. There are also some focus groups, workshops and face to face sessions where you’ll need to attend in person.

We’ll pay reasonable travel expenses and can help arrange travel for anyone who takes part in our research projects.

We’re committed to making our research panel as accessible as possible. For face to face sessions, we’ll make sure all locations are accessible and we’ll make reasonable adjustments if you need them. If you have any questions or concerns, please contact us.

Changing or cancelling a session

We understand that your situation can change at short notice. If possible, please let us know if you are unable to attend a session as soon as you can so we can make other arrangements.

There is no penalty for missing a session. Your health and wellbeing should always take priority.

Your responses

Everything you say is completely confidential, seen only by Scope’s internal research team or trained facilitators. If we use things you say to us, it will be anonymised unless you have given explicit consent. The research panel follows the Market Research Society (MRS) code of conduct.

Some of our research is on behalf of external companies, charities or government services. We make it clear in every project whether we’re working with an external partner. As a charity, we are committed to only working with people who have the best interests of disabled people. We never pass on your private information or contact details to anyone outside of Scope’s research panel team.

Reward points and vouchers

We recognise your time is valuable, so on some projects we offer reward points as a thank you. You can redeem your reward points to claim eGift vouchers.

Our rewards may vary for each project, but we generally offer:

  • 30 to 40 points for taking part in a focus group
  • 15 to 30 points for a phone interview or testing session
  • 5 to 15 points for a survey

1 point always equals £1.

The eGift vouchers are redeemable at Amazon, Tesco, Argos, Marks & Spencer, and many more shops. These won’t affect Disability Living Allowance or any other form of benefits.

Leaving the panel

You can stop being a panellist at any time. Contact us and we'll close your account and remove all your data within 72 hours, in accordance with GDPR.


Scope takes safeguarding seriously. If you are concerned for your or someone else's safety at any time, please contact us and give us as much detail as you can. A member of the panel team will then intervene.

On the research forum, moderators may need to intervene to safeguard participants within the hours of 9am to 5pm Monday to Friday. Any safety concerns will be raised individually with panel members. If you are concerned for your or someone else’s safety at any time please report the post and the moderators will intervene.